Retail: Companies must think how and where to serve the smart customers
New business models and agile market entrants are revolutionising the way people shop.
Retail companies must shift their focus from protecting what they have, to creating what they need to become.
Mobile application
Mobile app is the digital version of your business, if you expect it to be an integral part of your customer day today life.
Digital commerce & payments
E-commerce eliminates geographical limits to gain new customers, with lower costs, and higher capacity for goods and deliveries.
Web/ mobile portal
Simple web portals have evolved into portal platforms that support digital customer experience initiatives.
Customer service management
Customer Service can be strategic or tactical in nature; depending on if you use it to resolve customer queries or to create competitive differentiation.
Digital marketing strategy
With the growth of smartphone and internet penetration, digital consumption amongst people is growing, making it a very convenient way to reach out to consumers.
Digital marketing management
Outsource marketing operations to let experts run your campaigns, write your content, promote it online to bring new customers & engage existing ones.